This accessibility statement applies to the Lincolnshire County Council website at www.lincolnshire.gov.uk
This website is run by Lincolnshire County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We monitor and audit Lincolnshire.gov.uk using Silktide to keep it accessible in line with WCAG 2.1 AA standards.
However, we know some parts of this website are not fully accessible:
- when increasing the font size some items overflow and maybe slightly difficult to read
- some forms used on the site do not provide clear error messages
- some forms are not hosted on an accessible platform
- some PowerBI dashboards are not responsive or fully accessible
- some document attachments are not clearly written
- some graphics and document attachments have poor colour contrast
- some images do not have good alternative text
- some buttons are not correctly identified
- many documents are in PDF, Excel or Word format and are not accessible
How to request content in an accessible format
If you need information in a different format contact us and tell us:
- the web address (URL) of the content
- your name and email address
- the format you need (for example, audio recording, braille, BSL or large print, accessible PDF)
Reporting accessibility problems with this website
We are always looking to improve the accessibility of this website. If you find problems that are not listed on this page or you think we are not meeting accessibility requirements, contact us.
Enforcement procedure
If you contact us with a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
Technical information about this website’s accessibility
Lincolnshire County Council is committed to making its websites accessible, as per the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
- Some graphics have text in. This fails WCAG 2.1 success criterion 1.4.5 (Images of text). We plan to ensure all images are free from text by 30 September 2024.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of Lincolnshire County Council’s older PDFs and Word documents are inaccessible and do not meet accessibility standards.
We are working towards replacing as many PDFs and Word documents as possible with HTML web pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.
We are prioritising making PDFs accessible that:
- contain information on how users can access our service
- are most frequently downloaded
- contain information that has a statutory requirement
We provide training and guidance to help all document creators to develop accessible documents.
Our plan is to ensure that all essential PDFs are converted into an accessible format by 30 September 2024.
You can read more about the accessibility of our PDFs in our accessible documents statement.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we are doing to improve accessibility
We are using Silktide to continually identify and fix issues as they arise.
Preparation of this accessibility statement
This statement was prepared on 23 September 2020. It was last reviewed on 7 March 2024.
This website was last tested on 3 March 2024. The test was carried out by Lincolnshire County Council. We use Silktide to test the website every five days.